What is the shipping cost?
We offer free shipping on all orders, wherever you are in the world.

How long does it take to process and ship my order?
Our handling time is 1–2 business days.
After dispatch, delivery time depends on your location:

  • USA & Canada: 3–7 business days

  • UK & Europe: 5–10 business days

  • Rest of the World: 7–14 business days

Do you offer free shipping?
Yes. We offer free worldwide shipping on all orders.
Orders under this amount will be charged based on destination and weight, shown at checkout.

What should I do if my product arrives damaged?
If your order arrives damaged, we offer a free exchange.
Please contact our support team within 48 hours of receiving the package. Send us clear photos of the damaged item and packaging so we can assist you with the exchange process quickly.

Can I return a product if I’m not satisfied with it?
Yes, we accept returns within 20 days of purchase, as long as:

  • The item is unused

  • It’s in its original packaging

  • It is in resellable condition

Used or damaged items will not be accepted for return or exchange.

How do I initiate a return?
To start a return, contact our support team at support@worldhvacs.com.
We will provide a return label and clear instructions.
Once we receive and inspect the returned item, we’ll process your refund or exchange.

Will I be refunded for the shipping fees if I return a product?
If the return is due to damage or our error, we cover all shipping fees.

If the return is due to a change of mind or customer preference, the original shipping cost is non-refundable, and return shipping may be deducted from the refund.

What payment methods do you accept?
We accept the following secure payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Stripe-powered checkout (secure and encrypted)

All payments are processed through PCI-compliant gateways to protect your data.